Privacy Policy
Privacy Policy
A clear view of how your information is handled.
Sunora respects the trust you place in us when you browse refined eyewear, contact our team, or place an order. This Privacy Policy explains how we collect, use, protect, and manage information connected to your Sunora experience.
Information we collect
We may collect information you provide directly, such as your name, email address, phone number, shipping address, billing details, order information, and messages sent to Sunora.
- Order and checkout details needed to process eyewear purchases.
- Customer service information shared when you contact us.
- Site usage information such as browser type, device data, pages viewed, and general interaction activity.
How we use information
We use information to process orders, arrange shipping, communicate about purchases, respond to support questions, improve the Sunora website, protect against misuse, and provide a refined eyewear shopping experience.
Order and payment handling
Payment-related information may be processed by secure third-party payment providers. Sunora uses order information to confirm purchases, prepare eyewear for shipment, manage customer support, and maintain transaction records where required.
Cookies and site technology
Our website may use cookies and similar technologies to support core store functions, remember preferences, understand site performance, and help improve browsing across sunglasses, eyeglasses, optical frames, and related collections.
How information may be shared
We may share limited information with service providers that help operate the store, process payments, fulfill orders, deliver packages, provide analytics, support customer communication, or comply with legal obligations.
Retention and security
We keep information for as long as reasonably needed for order support, record keeping, service improvement, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards to protect information.
Your choices
You may contact Sunora to ask about your information, request corrections, update contact details, or ask privacy-related questions. Some information may need to be retained when required for order records, security, or legal reasons.
Children and updates
Sunora is designed for general eyewear shopping and is not directed to children. We may update this Privacy Policy from time to time, and the updated version will be posted on this page with a revised date.
Customer Choices
Simple ways to manage your Sunora information.
Privacy should feel understandable. You can reach out with questions about your order information, update your contact details, or ask how your information is used in connection with Sunora eyewear services.
Why does Sunora collect shipping details?
Shipping details are needed to prepare and deliver sunglasses, eyeglasses, optical frames, and related eyewear purchases.
Are cookies used on the site?
Cookies may be used to support store functionality, understand site performance, and improve the browsing experience.
How can I contact Sunora about privacy?
Email info@sunora.mom or use the contact page with your question and any relevant order information.
Privacy Support
Questions about your information?
Sunora can help with privacy questions connected to orders, customer support, shipping, and eyewear shopping activity. We aim to keep the process clear, respectful, and practical.
